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Privacy policy

Last updated: 24 October 2026

Draft. To be reviewed and completed with the operating company's legal details before launch. Text in [brackets] still needs filling in.

What we collect

When you request access: your name, company, email, phone, country and message. When you use the app: account details (name, email, role), what you enter (vessel lists, notes, ports, certificates, crew records and scanned files), notification settings, and basic technical logs.

Why we use it

To reply to your request, provide and secure the service, send the notifications you turn on, and bill your subscription. We don't sell personal data or use it for advertising.

Crew personal data

Crew records can contain personal data such as dates of birth and passport details. Your company decides what to store; we process it only on your company's instructions.

Where it's stored

Data is stored with our hosting provider in a data centre in Frankfurt, Germany, and all traffic is encrypted. Each company's data is kept separate from every other company's.

Who we share it with

Only service providers we need to run Fleetline (hosting, notifications, payment processing), under agreements that protect your data.

How long we keep it

While your subscription is active and for [12 months] afterwards, unless you ask us to delete it sooner. Access requests that don't become customers are deleted after [12 months].

Your choices

You can ask to see, correct or delete your personal data at any time by writing to [contact email].