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Refund policy

Last updated: 24 October 2026

Draft. To be reviewed and completed with the operating company's legal details before launch. Text in [brackets] still needs filling in.

All payments are final

Subscription payments are non-refundable. This applies to monthly and yearly plans and to plan upgrades, including when a plan is cancelled early or not fully used.

Cancelling

You can stop renewing at any time. Your plan stays active until the end of the period you've paid for, and your data then stays available in read-only mode.

Before you subscribe

We're happy to give you a live demo with your own vessels first, so you can be sure Fleetline fits your needs before you pay.

Billing mistakes

If you were charged twice or the wrong amount by mistake, write to [contact email] with your company name and invoice number and we will correct it.