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Terms of service

Last updated: 24 October 2026

Draft. To be reviewed and completed with the operating company's legal details before launch. Text in [brackets] still needs filling in.

1. Who we are

Fleetline is operated by [company name], [registered address] ("we", "us"). These terms apply to everyone who uses the Fleetline website and app.

2. The service

Fleetline shows vessel positions and voyage information based on AIS data, together with tools you use to plan voyages and track certificates and crew documents. AIS data comes from third-party sources and can be delayed, incomplete or wrong. Fleetline is a planning aid and must not be used for navigation or as the only source for safety-critical decisions.

3. Accounts

Each account has one user. You are responsible for keeping your password private and for what is done under your account. Tell us straight away if you think an account has been misused.

4. Subscriptions and payment

Plans are billed monthly or annually in US dollars, for the fleet size chosen (up to 20 or up to 50 vessels). Your workspace is activated once payment is confirmed. Payments are non-refundable, as set out in our refund policy. If a subscription is not renewed, the workspace becomes read-only; your data is kept for [12 months] and then may be deleted.

5. Your data

You keep ownership of everything you enter, including notes, certificates, crew records and files. We process it only to provide the service, as described in our privacy policy.

6. Acceptable use

Don't try to access other companies' data, overload or reverse-engineer the service, or use it for anything unlawful.

7. Availability and liability

We work to keep Fleetline available but cannot guarantee uninterrupted service. To the extent allowed by law, our total liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect losses.

8. Changes and contact

We may update these terms and will tell administrators about significant changes. Questions: [contact email].